| Shoe Size | Heel to Toe(cm) |
| 5 | 22.5 |
| 6 | 23 |
| 6.5 | 23.5 |
| 7.5 | 24 |
| 8.5 | 24.5 |
| 9 | 25.3 |
| 9.5 | 25.8 |
| 10 | 26.2 |
| 10.5 | 26.8 |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Buyer no longer wants the items - this is the most common example which we cannot honor if we want to continue offering great value at Tophitfit. The buyer should make sure he or she wants to buy the items before submitting an order, not after. After an order is submitted, the buyer enters into a legally binding contract with the seller to purchase all items in that order.
Buyer found items cheaper somewhere else - Buyer should be confident that he or she is ready to pay the asking prices before submitting an order. After an order is submitted, the buyer enters into a legally binding contract with the seller to purchase all items in that order..
Awesome sneakers! Do not smell, size 38 perfect 40 fit
So soft and comfortable! I wear a size 10.5 to 11 in shoes but size 10 fit great! I highly recommend these babies!!!
Lovely and comfortable slippers, fit the size in size, a little shedding mane and tail, probably only wash with hands, and the sole, the foam roofing something similar, hope when washing and easy contact with water nothing happens to them
THE SLIPPERS ARE BEAUTIFUL, THE SAME PHOTO VERY FLUFFY. LOVED.
Very fast shipping , product as described ! thank you
The order came quickly, the slippers are gorgeous, my daughter is very happy! Despite the fact that they wrote out in the summer-she already wears them, very cool, the faces of unicorns are large!
Sneakers are made of pleasant material. The horn in the parcel was bent, so a little wrinkled. Over time, he straightens.
Came to Israel in 15 days. That's fast, considering Chinese New Year. Item as described. Looks great and funny. Soft. Girlfriend happy. Simple double packeging. Didn't contact the store. The 8.5 US size is 39 EU, which my girlfriend is. But she claims that the slippers are a bit small. But not critical. Overall satisfied and recommend.
Awesome sneakers, for 36,5 size, a little more, but it will also come down. Delivery mega fast, only a week to novokuznetsk
The item is excellent, very good quality and came in less than a month.